RBC privacy policy
When you visit this website, we collect different data for different purposes. The following explains what data we collect, for what purposes, how we obtain the data, what your rights are and how you can exercise them. RBC Group B.V. respects your privacy and ensures that all your personal data is treated confidentially. RBC Group B.V. is the responsible party within the meaning of the Personal Data Protection Act. If you wish to inspect your personal data stored by RBC Group B.V. or if you wish to change data because it is incorrect or incomplete, or have it deleted or blocked, you can contact RBC Group B.V. by e-mail at info@rbc-group.eu. RBC Group B.V. will inform you within 10 days of which of your personal data we have processed and whether we can comply with any request for deletion, blocking or correction.
Traffic data
Traffic data can include registering an IP address*, installing a cookie** and recording click behaviour and analysing your navigation on our website. We use traffic data to analyse the browsing behaviour of our visitors. We look at how navigation is used, which pages are visited and which items are ordered, so that we can use this to improve the awareness, functionality and content of our site (and digital newsletters). *An IP address is an Internet Protocol address that refers to a unique destination on the Internet. This may mean that in some cases it can be traced directly to the visitor’s computer. This information is essential for sending pages over the Internet to the right computer. **A Cookie is a collection of data, a registration file, that a website transfers to a computer’s hard disk for storage. While a cookie does not identify the visitor, it does identify their computer. Our website installs a cookie to analyse your browsing behaviour so that we can compile our website in the best possible way.
Rights of visitors and our customers
As a visitor or customer of our website, you have the right to address RBC Group B.V. with a request to inform you whether our organisation processes your data. Within four weeks of the request, RBC Group B.V. will notify you in writing of what data is being processed, for what purposes this data is being processed and where this data comes from, to whom it is provided and for what purposes. You also have the right, through a request addressed to RBC Group B.V., to correct, supplement, delete or block your personal data. You can make this request if the data is factually inaccurate, incomplete or irrelevant for the purposes of processing or is processed in breach of the law. If you no longer wish to receive our newsletter or offers, please notify us by e-mail or unsubscribe via the unsubscribe link in the newsletter.
Confidentiality
The persons acting under the authority of the responsible party, as well as the responsible party itself and those who have access to personal data, are obliged to maintain the confidentiality of the personal data of which they have knowledge, except insofar as they are obliged to make disclosures by law or regulations.
Security
To prevent unauthorised access to your personal data, RBC Group B.V. has implemented various security measures, including measures against unauthorised access, unauthorised use, unauthorised modification, unlawful and unintentional destruction and unintentional loss.
In conclusion
If, after reading this privacy policy, you still have questions about the protection of your privacy during your visits to our website, please feel free to contact RBC Group B.V. in writing, by phone or by e-mail at info@rbc-group.eu. RBC Group B.V. may amend this privacy policy in the interim if there are developments in the field of, for example, technology.